Privacy Policy
Effective Date: April 2026 | Last Updated: April 2026
Krads Digital (“we,” “our,” or “us”) operates as a digital marketing and technology service provider. This Privacy Policy explains how we collect, use, process, store, and protect your data when you interact with our website, services, and platforms.
1. Information We Collect
We collect data through multiple touchpoints:
a) Information You Provide
- Name
- Phone number
- Email address
- Business details
- Any information submitted via forms, chats, or inquiries
b) Automatically Collected Data
- IP address
- Browser and device information
- Pages visited, session duration
- Cookies and tracking identifiers
c) Data from Third-Party Platforms
- Lead data from Meta Ads (Facebook/Instagram forms)
- Campaign and engagement data from advertising platforms
- Communication data from WhatsApp interactions
2. How We Collect Your Data
Your data may be collected through:
- Website forms (WordPress or landing pages)
- Advertising lead forms (Meta Ads, Google Ads)
- WhatsApp Business communication
- Cookies and tracking tools (e.g., analytics, pixels)
- API integrations and backend systems
3. How We Use Your Information
We process your data strictly for business and service-related purposes:
- To respond to inquiries and provide services
- To manage leads and customer relationships (CRM systems)
- To run and optimize marketing campaigns
- To send updates, offers, or service-related communication
- To improve website performance and user experience
We do not sell your personal data.
4. Legal Basis for Processing
We process your data based on:
- Your consent (form submissions, opt-ins)
- Legitimate business interest (lead management, service delivery)
- Contractual necessity (when you become a client)
5. Cookies & Tracking Technologies
We use cookies and similar technologies for:
- Website analytics
- Ad performance tracking (Meta Pixel, Google tools)
- User behavior analysis
You can control or disable cookies via your browser settings.
6. Third-Party Services
We use third-party tools to operate our services, including:
- Advertising platforms (Meta, Google)
- Analytics tools
- CRM and database systems
- Hosting and backend infrastructure
- WhatsApp Business API
Your data may be processed on these platforms in accordance with their respective privacy policies.
7. Data Sharing
- We do not sell or rent your data.
- We may share your data only in the following cases:
- With trusted service providers required for operations
- With advertising platforms for campaign execution
- When legally required by authorities
8. Data Storage & Security
We implement reasonable technical and organizational measures:
- Secure servers and hosting
- Access control mechanisms
- Authentication and authorization systems
However, no digital system can guarantee absolute security, and we cannot guarantee absolute protection.
9. Data Retention
We retain data only as long as necessary:
- Lead data: retained for business follow-up and marketing purposes
- Client data: retained for the duration of the service relationship
- Inactive data: periodically reviewed and deleted where appropriate
10. Your Rights
You have the right to:
- Access your data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
To exercise your rights, contact us at: info@krads.co.in
11. WhatsApp & Communication Policy
By contacting us via WhatsApp or submitting your number:
- You consent to receive communication related to our services
- We do not send spam or unrelated promotions
- You can opt out at any time by requesting removal
12. Children’s Privacy
- Our services are not intended for individuals under the age of 18.
- We do not knowingly collect data from minors.
13. Third-Party Links
- Our website may contain links to external websites.
- We are not responsible for their content or privacy practices.
14. Updates to This Policy
- We may update this Privacy Policy from time to time.
- Changes will be reflected with a revised “Last Updated” date.
15. Contact Information
Krads Digital
Email: info@krads.co.in
Phone: +91 7066272272
Address: 5th floor sonali acme near ssk solitaire tidke colony nashik